Centro de ajuda

Bonus Terms and Conditions

Last updated: 23/09/2024

Feel free to contact our customer support if you have any questions about Bonus Terms. Some bonuses may have their own terms. To learn more about particular bonuses, please read their Bonus Terms.

1. General bonus terms and conditions

1.1. Each available currency has a fixed in relation to the other available currencies in terms of depositing, betting, and receiving prizes. These equivalents apply unless otherwise stated.

1.2. The minimum deposit to activate any welcome package bonus is €30.

1.3. Unless otherwise stated, the minimum deposit to activate any other deposit bonus is €20.

1.4. Regarding the bonuses and promotions, all times and dates are indicated in UTC TZ.

1.5. You can claim only one bonus at a time. Deposit-related bonuses do not stack. Only one bonus can be activated at a time.

1.6. All the bonuses can only be received once per person/account, family, household, address, e-mail address, credit card number, IP addresses, and environments where computers are shared (university, fraternity, school, public library, workplace, etc.).

1.7. Cashback is a bonus unless otherwise specified. Any rules that apply to bonuses in general apply to cashback bonuses as well.

1.8: The maximum withdrawal limit from a no deposit bonus including free spins is €50. The maximum withdrawal limit from no deposit free spins is €50. The maximum win restriction persists after the completion of the wagering requirement. The maximum you will ever be able to withdraw from play with funds associated with a (no deposit) bonus is €50. If the bonus offered is more than €50 then the maximum cash-out will be equal to the bonus amount offered. To request a withdrawal, you must fully verify your account and make a minimum deposit.

1.9. The casino reserves the right to update Bonus Terms and Conditions at any time.

1.10. Bonus Terms and Conditions as published on the Website are in English, and it is the English version of these Terms and Conditions that forms the basis of these Terms and Conditions. Translations into other languages may be made as a service and are made in good faith. However, in the event of differences between the English version and a translation, the English version has priority over any translation.

1.11. In the event of a dispute, all decisions made by the casino will be final.

1.12. All bonuses have a duration period and expire if not wagered before the set period ends.

1.13. Bonuses are automatically cancelled upon active balance reaching the amount of €0.05 or less (or its equivalent). This term only applies to the balance tied to a bonus, i.e. deposit + bonus, or a bonus only (in case of a no deposit bonus), and it doesn't apply to funds on the player's balance gained from other deposits or bonuses.

1.13. All bonuses are unavailable to the players from Sweden.

1.14. The maximum win restriction persists after the completion of the wagering requirement. The maximum you will ever be able to withdraw from play with funds associated with any bonus, is defined within the terms of that specific bonus.

1.15. Unless otherwise specified the maximum cash out from:

Bonus winnings is: 5000 EUR/USD, 7500 CAD/AUD/NZD, 50000 NOK, 375000 RUB, 25000 BRL.

Free Spins winnings is: 2000 EUR/USD, 3000 CAD/AUD/NZD, 20000 NOK, 150000 RUB, 10000 BRL.

1.16. We reserve the right to modify, cancel or withdraw any promotion or tournament at any time. Furthermore, we reserve the right to exclude customers we consider are trying to abuse a promotion or tournament at our sole discretion.

2. Bonus Wagering

2.1. The bonus must be wagered 45 times before the player can withdraw the winnings, unless otherwise specified. If the player requests the withdrawal before completing the wagering requirements, the bonus and winnings will be void.

2.2. The maximum bet while wagering is 5 EUR/USD, 7 CAD, 8 AUD, 9 NZD, 50 NOK, 400 RUB, 35 BRL, unless otherwise specified. The maximum bet limit includes bets doubling after a game round has been completed and bonus rounds (purchased within the game). Breaching the maximum bet rule leads to all winnings from the bonus being confiscated and deposit refunded. Due to the volatility of crypto currency rates, maximum bet while wagering should be the equivalent of 5 EUR in any of the offered crypto currencies.

2.3. All bonuses must be fully wagered prior to withdrawal. The bonus is lost when the bonus money associated with it is lost.

2.4. When using a deposit bonus, the real money from the player's account is wagered first and only then the bonus money.

2.5. The player has a right to cancel a deposit bonus before starting to wager it. If the player decides to cancel a deposit bonus, free spins will not be credited to the player's account either. The reason for it is that the free spins are a part of a deposit bonus.

2.6. If the wagering requirements are not met within the period of the bonus validity, both the bonus money and winnings will be removed from the player's balance.

2.7. Any bonus can be cancelled before the player starts playing it through. If your bonus has been cancelled, please contact the casino support service to find out more about it.

2.8. Games excluded from the bonus wagering will not be available to play if the player has an active bonus.

2.9. Please, note that each game comes with its own wagering coefficient:

  • Videopoker — 5%;
  • Baccarat, Blackjack, Hi-Lo, Roulette, Poker, and other table games — 5%;
  • Slots — 100% (except for the games listed below);
  • Live games — 5%.

2.10. The casino management reserves the right to restrict the accessibility of the games listed in article 5.4. while playing with an active bonus.

2.11. A player can change currency only after the first stage of the welcome bonus has been completed.

3. Restricted countries, games, and ways to play

3.1. The Casino has the right to revoke any bonuses and winnings, as well as to confiscate all the money in the account if it has been obtained dishonestly or in violation of these rules.

3.2. The casino management reserves the right to restrict the accessibility to the games listed in the article 3.4. in the following countries: Bulgaria, Bosnia and Herzegovina, Croatia, Greece, Hungary, Serbia, Kazakhstan, Macedonia, Republic of Moldova, Indonesia, Philippines, Georgia, Sierra Leone, Spain, France, Turkey, Estonia, Slovakia, Anguilla, Sweden.

3.3. Players from the following countries can not use no deposit bonuses: Afghanistan, Albania, Algeria, Angola, Anguilla, Bangladesh, Belgium, Benin, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burundi, Cambodia, Cameroon, Cape Verde, Chad, Comoros, Côte d'Ivoire, Democratic People's Republic of Croatia, Ecuador, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, France, Gambia, Georgia, Ghana, Greece, Guinea, Guinea-Bissau, Guyana, Hungary, India, Indonesia, Iraq, Islamic Republic of Iran, Israel, Italy, Kazakhstan, Kenya, Korea, Lao People's Democratic Republic, Lesotho, Liberia, Macedonia, Madagascar, Malawi, Malaysia, Mali, Mauritania, Mauritius, Mexico, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, Pakistan, Palestine, Panama, Papua New Guinea,  Philippines, Poland, Portugal, Republic of Macedonia, Republic of Moldova, Republic of Romania, Rwanda, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, South Sudan, Spain, Sudan, Eswatini, Sweden, Syrian Arab Republic, Taiwan, Thailand, Togo, Tunisia, Turkey, Uganda,  Ukraine, United Arab Emirates, United Kingdom, United Republic of Tanzania, United States of America, Vietnam, Yemen, Zambia, Zimbabwe.

3.4. The casino management reserves the right to restrict the accessibility to the following games if the player has an active bonus: and all jackpot and accumulating slots

3.5. It is forbidden to abuse any promotional offers, lotteries, tournaments at the casino. If any such cases come to light, the casino reserves the right to seize any winnings gained as a result of abusing the bonus offers and disable the option of using any bonuses for that account in the future.

3.6. It is forbidden to delay any playing rounds, including free spins and bonus rounds, to a later time when the player no longer needs to play the bonus through and/or make new deposit(s). If a player is suspected of such actions, the casino management reserves the right to cancel all bonuses and any winnings acquired from them at its sole discretion.

3.7. The use of the bonus funds purely to progress through the bonus stages is prohibited. For example, it’s prohibited to use the bonus or cash funds purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach a bonus feature) and then the final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature), and to complete the stages with cash bets when the bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during such a play may be considered void.

3.8. The player is not allowed to use any strategies while playing with an active bonus in order to fulfil the requirements to wager the bonus. If the player uses such strategies, and if the Casino has sufficient grounds to believe that the player's actions are aimed solely to obtain financial benefits using the bonus advantage, then the Casino reserves the right to cancel all the player's winnings.

4. Tournament Terms and Conditions

4.1. Tournament Prize is a bonus unless stated otherwise. Bonus Terms and Conditions apply unless stated otherwise.

4.2. Tournaments end promptly at the published time. Any hands, spins or bonus features in play at the point at which the tournament ends will not complete, and the outcome will not apply to the final result of the event. Only the completed hands, spins and bonus features will count towards the final outcome.

4.3. Prizes are awarded directly to your casino balance within a few minutes after the tournament ends.

4.4. You may only use one account to enter tournaments at the casino. Any tournament winnings of players with multiple active accounts will be forfeited, and all accounts will be blocked.

4.5. The leaderboard in the tournament lobby is updated every minute. Consequently, there may be a delay in the display of your position and balance.

4.6. More information about our tournaments can be found on our Tournaments page.

5. Loyalty Program

5.1. VIP Program is a constant promo that lets players get additional prizes and better weekly cashback as they keep making real money bets in slots.

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